Restaurant General Manager Job at Burger King, Baltimore, MD

TjlvdlJuRFo0T2N4c3d4MURYV1ZKejZudWc9PQ==
  • Burger King
  • Baltimore, MD

Job Description

The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).

Summary Of Responsibilities:

  • PROFITABILITY

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development & operations management

  • GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility

Manages the guest experience through operations and timely response to Guest issues

Problem solves guest feedback systems to determine root-causes and develops action plans to address issues

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

  • PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

On-boards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

  • OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Qualifications And Skills:

  • Must be at least eighteen (18) years of age
  • High School Diploma or GED required, 2 years of college preferred
  • 1-2 years of previous restaurant management experience
  • Strong understanding of P&L management & drivers of restaurant profitability
  • Ability to prioritize own and others’ work and time to meet deadlines and objectives
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends, and holidays
  • Ability to work long and/or irregular shifts as needed, for theproper functioning of the restaurant

*BKC is an equal opportunity employer and we encourage all qualified applicants to apply

This job is posted via Workstream

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Job Tags

Hourly pay, Full time, Part time, Local area, Shift work, Weekend work, Afternoon shift

Similar Jobs

Refuel Market

Little Caesars Open Interviews Job at Refuel Market

 ...to connect with you. Whether youre starting your first job or ready to grow into a leadership role, this is a great opportunity to take...  ...in ready to interview! We are excited to build our team with people who are ready to work and grow! Refuel Operating Company, LLC... 

Confidential

CTE Health Science Teacher Job at Confidential

 ...Position: Teacher,...  ...Level ~ High School Careers ~ Health Occupations Job Title: CTE Health...  ...applicants should complete the district online application found at this link - here you... 

Fedex Corporate Services

Material Handler - Part Time (Warehouse like) Job at Fedex Corporate Services

 ...basic and re-currency training. The ability to communicate both timely and effectively, in a noisy operations environment, is required....  ...application or hiring process should contact recruitmentsupport@fedex.com.Applicants have rights under Federal Employment Laws:- Know... 

Gpac

Dental Hygienist Job at Gpac

My well-respected client in the Elko area is looking to add a Dental Hygienist to their already well-established team. All of their staff members are offered continued training to assist in your transition into the role. They also offer a competitive compensation package... 

Bayer

Industrial Hygienist Job at Bayer

Industrial Hygienist III At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it with energy, curiosity and sheer dedication,...