This is a remote position.
Company:
Mind Harbor Psychiatric Services
Location: Remote – United States
Job Type: Full-Time / Part-Time
Work Authorization: Applicants must be authorized to work in the United States
Compensation: $22 – $32 per hour, depending on experience and qualifications
Schedule: Monday–Friday with flexible scheduling options
Benefits: Health insurance, paid time off, flexible remote work environment, professional development support, performance incentives, and career advancement opportunities.
At Mind Harbor Psychiatric Services, we are committed to delivering compassionate and high-quality mental health care to individuals of all ages. Our team focuses on personalized treatment, evidence-based care, and creating a supportive environment where every patient feels heard, respected, and empowered.
We are seeking a reliable and detail-oriented Virtual Assistant to support our growing remote operations and help ensure smooth day-to-day administrative functions.
The Virtual Assistant will provide administrative, organizational, and communication support to our clinical and operational teams. This role requires strong multitasking abilities, professionalism, excellent communication skills, and the ability to work independently in a remote environment.
The ideal candidate is highly organized, tech-savvy, proactive, and committed to maintaining confidentiality while supporting mental health professionals and patients.
Manage calendars, appointments, and scheduling for staff and providers.
Respond to emails, phone calls, and patient inquiries professionally and promptly.
Maintain and organize digital records, documents, and files.
Assist with data entry, reporting, and administrative documentation.
Coordinate virtual meetings and support remote office operations.
Handle basic customer service and follow-up communication with patients and clients.
Support billing, intake coordination, and office workflow processes as needed.
Ensure confidentiality and compliance with HIPAA and company policies.
Perform additional administrative duties assigned by management.
High school diploma or equivalent required; Associate or Bachelor’s degree preferred.
Previous experience as a Virtual Assistant, Administrative Assistant, Customer Support Representative, or similar role preferred.
Strong written and verbal communication skills.
Proficiency with Microsoft Office, Google Workspace, Zoom, and scheduling software.
Excellent organizational and time-management abilities.
Ability to work independently and meet deadlines in a remote environment.
Strong attention to detail and problem-solving skills.
Must have reliable internet access and a dedicated remote workspace.
Experience in healthcare, behavioral health, or medical office administration.
Familiarity with electronic health records (EHR) systems and HIPAA compliance.
Bilingual candidates are encouraged to apply.
Benefits: Health insurance, paid time off, flexible remote work environment, professional development support, performance incentives, and career advancement opportunities.
Fully remote position available for U.S.-based professionals
Supportive and collaborative team culture
Flexible scheduling and work-life balance
Opportunities for professional growth and advancement
Meaningful work supporting mental health services and patient care
Join Mind Harbor Psychiatric Services and become part of a team dedicated to improving lives through compassionate mental health support and exceptional service.
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