Job Description

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The UPS Store Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• Part time: 20-30 hours per week
• Starting at $16 per hour - pay is determined based off experience
• Excellent retail customer service and computer skills
• Retail sales experience: 1-2 years (Preferred)
• Certified Notary Public license is a plus, but not required
• Must present a professional image & great attitude working well with both customers and fellow employees
• Must be a fast learner, problem solver and critical thinker
• Must have the ability / endurance to stand and move for several hours at a time
• Must have the physical ability to perform this job (lifting, bending, etc.) and be able to lift 50+ pounds
• Education: High School Diploma or GED
• Must pass pre-employment background check

Benefits for qualified candidates:

• Bonus opportunities
• 401k option
• Paid vacation
• Paid training
• Paid uniform
• Excellent opportunities for growth and promotion
• Contact email: store7820@theupsstore.com

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