Job Description

Staff Product Designer

About Helpside:

For more than 30 years, Helpside has served as a Utah-based Professional Employer Organization (PEO) that makes it easier for small- and mid-sized businesses to employ people by streamlining payroll, employee benefits, HR, safety, and workers' compensation services. We bring the systems and expertise for our clients' HR back-office, so they can focus on what makes their business tick.

Role Overview:

We're looking for a Staff Product Designer to own the end-to-end user experience at Helpside and build our design system from the ground up. You'll set design standards for the product and do hands-on work involving: research, user flows, wireframes, mockups, prototypes, and shipped features. You'll work directly with leadership, product and engineering, and cross-functional teams to make complex HR, payroll, and benefits workflows simple and easy to use. 

Key Responsibilities:

UX Vision & Strategy – 

• Define, communicate, and implement a cohesive vision for the product user experience that helps our clients achieve their goals and helps Helpside meet our business objectives

• Influence product strategy by representing and advocating for user needs in planning and prioritization

• Turn complex HR, payroll, and benefits processes into effortless, human-centered user journeys

Design System & Execution – 

• Build and maintain a comprehensive design system - styles, components, information architecture, and user flows - that lets us scale quickly while staying consistent

• Own end-to-end design for features and initiatives: research, user flows, wireframes, prototypes, and final UI

• Shepherd designs from concept to ship, collaborating closely with engineering through implementation

User & Market Research – 

• Deeply understand our clients and target personas through usability tests, customer interviews, and design reviews

• Use data and research to set strategy and make design decisions

Collaboration & Leadership – 

• Partner with product, engineering, and department heads to translate business needs into design direction across the product

• Present your work, explain your rationale, and influence without authority - with leadership, engineers, and clients

Qualifications:

• 8+ years of product design experience, including time operating at a staff or principal level, preferably in B2B/SaaS software

• A strong portfolio showing end-to-end work - including zero-to-one products and design systems you built, not just contributed to

• Proficiency with Figma (design system management, prototyping, component architecture)

• Experience using AI tools

• High agency and strong communication

• Preference for (but not required) candidates with experience in HR tech, payroll, benefits, fintech, or other complex/data-heavy domains

Compensation & Benefits:

• Competitive Salary

• Health insurance 100% paid by employer (for both employee and family!)

• Additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.

• 401(k) with company match

Job Location: Lindon, Utah (In-Person/Hybrid)

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