Job Description

Community Patient Navigator

Doral Health & Wellness

• Hope Gardens & Bushwick, Brooklyn, NY

• Pay Rate: $23.00 – $25.00 per Hour

Make a Difference. Build Relationships. Change Lives.

Doral Health & Wellness is seeking energetic, outgoing, and community-focused professionals to join our growing team as a Community Patient Navigator.

If you enjoy meeting new people, building relationships, working in the community, and helping individuals access healthcare and supportive services, this is an exciting opportunity to make a real impact while growing your career.

As a Community Patient Navigator, you will serve as the face of Doral Health & Wellness throughout the Hope Gardens and Bushwick communities. You will connect residents with valuable healthcare services, community resources, and support programs while helping expand access to care for those who need it most.

Why Join Doral Health & Wellness?

• Competitive Pay: $23.00 – $25.00 per hour

• Opportunity for Growth and Career Advancement

• Meaningful Community Impact

• Dynamic Field-Based Position

• Supportive and Collaborative Team Environment

• Professional Development Opportunities

• Ability to Build Strong Community Relationships

Position Summary

The Community Patient Navigator is responsible for promoting Doral Health & Wellness services throughout the Hope Gardens and Bushwick communities while generating referrals for the organization. This position serves as a trusted community representative, building relationships with residents, healthcare providers, community organizations, churches, senior housing developments, and local businesses to identify individuals who may benefit from Doral Health & Wellness services.

The Community Patient Navigator educates prospective participants about available programs, assists with service connections and enrollment, and supports organizational growth through consistent referral development and community engagement.

What You'll Do

• Generate daily referrals for Doral Health & Wellness services.

• Conduct community outreach throughout Hope Gardens and Bushwick.

• Build and maintain relationships with healthcare providers, community organizations, churches, senior centers, housing developments, and local businesses.

• Promote Doral Health & Wellness programs through community events, health fairs, presentations, and outreach activities.

• Educate individuals and families about available healthcare and supportive services.

• Assist prospective participants with connecting to services and completing enrollment processes.

• Follow up on referrals to support successful enrollment and participation.

• Maintain accurate records of referrals, outreach activities, and community contacts.

• Submit daily, weekly, and monthly activity reports.

• Represent Doral Health & Wellness professionally at all times.

Services You'll Promote

• Social Adult Day Care (SADC)

• Home Care Services

• Care Management

• Primary Care Services

• Behavioral Health Services

• Transportation Services

• Community-Based Programs

• Additional Doral Health & Wellness Services

Who We're Looking For

Required Qualifications

• High School Diploma or GED required.

• Strong communication and interpersonal skills.

• Ability to work independently and meet performance goals.

• Comfortable working in a community-based environment.

• Bilingual (English/Spanish) required.

Preferred Qualifications

• Experience in community outreach, healthcare, social services, patient advocacy, sales, marketing, customer service, care management, or business development.

• Familiarity with the Hope Gardens and Bushwick communities strongly preferred.

• Existing community relationships and local connections are a significant plus.

• Experience working with Medicaid, Medicare, senior populations, or underserved communities is highly desirable.

What Makes You Successful in This Role?

• Passion for helping others

• Strong networking and relationship-building skills

• Self-motivated and goal-oriented

• Excellent communication skills

• Ability to engage diverse populations

• Comfortable working independently in the field

• Commitment to improving community health outcomes

Performance Expectations

• Maintain an active presence throughout the Hope Gardens and Bushwick communities.

• Generate a minimum of three (3) referrals per business day.

• Develop and maintain community partnerships and referral sources.

• Meet monthly referral and enrollment goals.

• Complete all required documentation and reports accurately and on time.

• Contribute to the continued growth of Doral Health & Wellness programs through community engagement and referral generation.

Our Mission

At Doral Health & Wellness, we believe everyone deserves access to quality healthcare and supportive services. As a Community Patient Navigator, you will play a vital role in connecting individuals and families to life-changing resources while helping strengthen the health and well-being of the communities we serve.

Your work will directly impact the lives of seniors, families, and individuals by helping them access the care, support, and services they need to thrive.

Ready to Make an Impact?

If you're passionate about helping people, building relationships, and making a difference in your community, we want to hear from you.

Apply today and become part of a team dedicated to improving lives across Brooklyn.

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