Job Description

Job Overview

The Senior Equipment Repair Technician serves as the technical expert and lead service professional within the Outdoor Power Department. This role is responsible for advanced diagnostics complex repairs workflow leadership and ensuring the highest standards of safety quality and customer satisfaction. The Senior Technician supports both the service shop and retail operations by overseeing repair processes mentoring junior staff managing inventory and ensuring that all assembled and repaired equipment meets strict performance and safety standards.

This position requires deep mechanical expertise strong problemsolving skills and the ability to communicate clearly with customers and team members. The ideal candidate is highly experienced professionally certified and capable of elevating the overall performance of the department.

Highlights of your role

Advanced Engine Diagnostics & Repair

• Diagnose complex mechanical electrical and fuelsystem issues on a wide range of small engines and outdoor power equipment.
• Perform advanced repairs component rebuilds and precision adjustments on lawnmowers chainsaws snowblowers trimmers generators and similar equipment.
• Utilize diagnostic tools such as compression testers leakdown testers oscilloscopes and digital multimeters to identify root causes of equipment failure.
• Conduct final performance testing to ensure safe reliable and manufacturercompliant operation.
• Maintain a clean organized and safetyfocused workshop environment.
• Communicate repair needs timelines and cost estimates to customers with clarity and professionalism.

Welding & Fabrication

• Perform basic to intermediate welding and metal fabrication.
• Repair frames brackets and mounts.
• Fabricate simple custom components.
• Operate welding tools safely.
• Inspect welds for structural integrity.

Forklift Repair & Maintenance

• Inspect maintain and repair forklifts.
• Perform preventative maintenance and diagnostics.
• Inspect safety components.
• Document service activities.
• Coordinate external service if required.

Skid Steer Repair & Maintenance

• Perform routine maintenance and repair on skid steers.
• Diagnose hydraulic and electrical systems.
• Inspect attachments and safety systems.
• Test equipment before return to service.

Equipment Assembly & Quality Control

• Assemble new equipment for sale including lawnmowers electric bikes grills and other outdoor power products.
• Perform quality assurance checks to ensure all assembled products meet safety performance and manufacturer standards before reaching the sales floor

Department Leadership & Operational Support

• Serve as the lead technician for the Outdoor Power Department providing technical guidance and workflow direction.
• Mentor and train retail associates on equipment operation safety and repair best practices.
• Assist with ordering receiving and stocking merchandise ensuring accurate inventory levels and efficient parts management.
• Support merchandising efforts to maintain an organized appealing and customerfriendly department layout.
• Provide expert customer assistance regarding equipment selection maintenance and troubleshooting.

Safety Compliance & Documentation

• Ensure shop compliance with OSHA EPA and manufacturer safety standards.
• Maintain accurate service records repair documentation and parts usage logs.
• Conduct safety audits maintain MSDS documentation and enforce proper PPE usage.
• Lead quality control processes for all repairs assemblies and customer ready equipment.

Additional Shop & Retail Duties

• Sharpen skates using proper equipment and safety procedures.
• Thread pipe and cut materials such as chain rope or other customerrequested items.
• Assist with general retail tasks as needed including customer service stocking and maintaining store standards.

Youre a good fit if you have (or if you can)

• 4 years of handson experience in small engine repair power equipment service or related mechanical fields.
• EETC Principles of Small Engine Technology certification (required or obtained within a defined timeframe).
• Ability to read and interpret technical manuals schematics and diagnostic documentation.
• Strong customer service and communication skills.
• Ability to lift and move equipment and materials as required.
• Proven ability to work independently in a fastpaced retail and service environment.
• Additional EETC certifications (TwoStroke FourStroke Electrical Drivetrain).
• Manufacturer certifications (Briggs & Stratton Kohler Honda Stihl etc.).
• Experience leading a service shop or mentoring technicians.
• OSHA 10/30 certification or similar safety training.
• Experience with warranty repair processes and manufacturer communication.

We invite you to See Yourself at Marvin

From people to products Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company you belong to a community full of opportunities.

For more than a century weve been at the forefront of designing building and engineering premium award-winning products. Today Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row in 2024 and 2025. With operations in 19 cities across North America we manufacture Marvins quality products including Infinity Replacement Windows and Doors and TruStile Doors.

Together we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one you will enjoy health insurance paid holidays paid parental leave a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing recognizing everyones contribution to Marvins success
• Giving at Marvin participate in organized volunteer opportunities
• Brighter Days Fund financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an Equal Opportunity Employer

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at .

Compensation

$26.00 - $35.00 per hour

Required Experience:

Senior IC

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