Project Manager/Agile Coach Job at Themesoft Inc, Charlotte, NC

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  • Themesoft Inc
  • Charlotte, NC

Job Description

Project Manager/Agile Coach- 

70% PM, 30% Agile Coach

Duration: 12 Months

Location: Charlotte NC


Project/program exp
Financial services exp
Executive communication
Payment background
Agile Coach exp

Job Description:
  • Lead endto-end project management across one or more critical Payment Operations programs

Drive execution of key deliverables including:

  • Project plans, milestones, and dependency management
  • Defect tracking, issue resolution, and risk mitigation
  • Operational Readiness Reviews (ORR) and governance checkpoints
  • Ensure alignment to enterprise change management and control standards
  • Provide status reporting and executivelevel communications (SteerCo, OC, leadership forums)
  • Drive timely completion of control deliverables and remediation activities
  • Maintain strong risk visibility and proactive escalation of delivery issues
  • Improve delivery predictability, transparency, and speed through agile methodologies
  • Act as an Agile coach and change agent across the portfolio

Coach program teams, product partners, and stakeholders on:

  • Agile principles and best practices
  • Roles and responsibilities (PO, Scrum Master, delivery leads)
  • Effective ceremonies and governance in an agile context
  • Identify and remove impediments to agile adoption
  • Support development of a scalable agile delivery model within Payments Operations

What are the top 3 to 5 skills, experience or education required for this position?

  • Handson experience with Agile/Scrum delivery models in enterprise environments
  • Experience serving as an Agile coach or transformation lead
  • Familiarity with payments processing, operations, or financial services transformation initiatives
  • Experience supporting regulatory or industrydriven programs (e.g., ISO20022)
  • Is prior experience in financial services or previous employment with client considered a requirement or an asset? Requirement

Years of Experience Required?

  • 8 plus years of project/program management experience in large, complex organizations
  • Proven experience delivering in regulated environments (financial services preferred)
  • Demonstrated success managing multistream, cross-functional initiatives

Strong knowledge of:

  • Project delivery frameworks (waterfall and hybrid models)
  • Risk, control, and governance processes
  • Excellent stakeholder management and executive communication skills

Interview Process:

  • How many rounds of interviews and length of the interviews? 1 interview will be scheduled for 45 minutes
  • Type of interview (video, phone or onsite)? Video/phone
  • Approved Physical Work Location(s) - Specific address(s) needed
  • Are there other locations where this person could sit? Charlotte location 1525 W WT Harris Blvd. Charlotte NC

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