Job Description

Be part of Watertown Regional Medical Center, an acute-care hospital in southeastern Wisconsin that consistently earns national awards for its high-quality care from the likes of Becker's Hospital Review, Chartis, Healthgrades, The Leapfrog Group, and parent company ScionHealth. Watertown Regional's exceptional care across multiple specialty services is also reflected in its numerous accreditations and certifications. Join our team and grow your career in a hospital where everyday excellence meets or exceeds expectations.

Job Summary

The Phlebotomist is responsible for performing venipunctures and related specimen collection tasks, ensuring accurate labeling and documentation. This role involves preparing specimens for laboratory testing, maintaining work areas, and adhering to infection control protocols. The Phlebotomist interacts with patients professionally and provides accurate information regarding collection procedures.

Essential Functions

• Performs venipunctures and capillary punctures to collect blood specimens as ordered
• Properly labels, logs, and processes specimens according to laboratory protocols
• Prepares collection trays and ensures the cleanliness and restocking of work areas
• Provides clear instructions to patients regarding collection procedures and tests
• Monitors patient condition during and after specimen collection to ensure safety
• Documents specimen collection in the Laboratory Information System (LIS)
• Assists with clerical tasks including filing, data entry, and managing patient records
• Ensures compliance with infection control and safety protocols in all patient interactions
• Responds to inquiries from patients, staff, and other departments regarding laboratory services
• Participates in training, quality assurance, and continuing education as required

Knowledge/Skills/Abilities/Expectations

• Knowledge of specimen collection techniques, equipment, and protocols
• Strong communication and interpersonal skills for patient interaction
• Attention to detail for accurate labeling and documentation
• Proficiency in data entry and laboratory information systems
• Ability to handle stressful situations and provide compassionate care
• Knowledge of infection control procedures and safety standards
• Ability to stand, walk, and lift up to 50 lbs in a clinical setting

Education

• High school diploma or equivalent required
• Completion of a formal phlebotomy training program preferred

Licenses/Certifications

• Phlebotomy Certification preferred
• Basic Life Support (BLS) Certification within timeframe required by facility policy

Experience

• Six (6) months of acute care phlebotomy experience or one (1) year experience in outpatient lab setting preferred.
• Certain facilities may require prior laboratory experience based on operational needs, staffing models, or complexity of services provided.

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