Job Description

Who We Are:

Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 

Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics, a feat that few companies have achieved.

Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.

About Your Role:

The Office Coordinator is a pivotal support role within the Facilities and Administrative operations structure, reporting directly to the IT Systems & Facilities Manager. This position ensures the daily operational and administrative needs of our warehouse front office, facility, and support functions are handled efficiently and with care. You’ll serve as the first point of contact for vendors, visitors, and internal staff.  You’ll coordinate services, maintain facility standards, manage supply orders, and assist with administrative and cultural initiatives. This is a role for a detail-oriented multitasker who thrives in a fast-paced, operationally complex environment and enjoys solving problems before they become issues.

Who You Are:

• A versatile individual who thrives in a space that manages a diverse list of tasks.
• A proactive problem-solver with strong organizational and communication skills.
• Comfortable managing vendors, tracking maintenance schedules, and juggling priorities.
• A calm, professional presence in the front office and a reliable point of contact for internal teams.
• Technically savvy with a good base of technical skills and an aptitude for learning systems and process flows.
• You take ownership, follow through, and maintain a high standard of accuracy in all you do.

Your Typical Day:

• Manage the front office, greet visitors(, route calls, and ensure a clean, professional environment.
• Coordinate building and equipment maintenance with established vendors, scheduling regular and as-needed services for electrical, HVAC, pest control, janitorial, and other facility systems in partnership with the Warehouse IT Systems & Facilities Manager.
• Maintain accurate vendor records and service schedules through Warehouse Facilities Accounts and related portals.
• Support associate onboarding & offboarding operations by coordinating vendor services, and assisting with onboarding and offboarding tasks.
• Oversee supply procurement, including office, PPE, operational, and janitorial supplies; manage inventory and coordinate purchases with key suppliers such as Ernest, ULine, and Amazon.
• Assist in cultural and engagement initiatives, supporting company events, activities, and HR-led culture programs.
• Manage snack concession operations, ensuring stock levels, purchases, and schedules are maintained.
• Support general operational and administrative initiatives as directed by the IT Systems & Facilities Manager.

Need to Have:

• Experience managing, coordinating and maintaining tasks for an office.
• Proficiency with Google Workspace with emphasis on Google sheets, forms, docs, slides, calendar, and drive.
• Strong organizational and multitasking ability with attention to detail.
• Clear, professional communication skills across teams and vendors.
• Experience in facilities coordination, administrative support, or operations.
• Ability to work independently and manage multiple projects with minimal supervision.
• Ability to lift with reasonable accommodation up to 50 lbs.
• Reliable transportation.
• Ability to work in office Monday - Friday 5:45 am - 2:30 pm. 67th Avenue & Van Buren (Phoenix)

Nice to Have:

• Experience managing vendor contracts, vendor negotiations or service agreements.
• Background in office management, facilities maintenance coordination or warehouse operations.

What We Believe:

• One Team - Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us. By embracing the "One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
• Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
• Real Connections - It's a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
• Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
• Customer Centric - We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success.

What You’ll Love:

• Comprehensive Medical Plans plans - we’ve got you covered!
• Paid time off 
• Holiday pay
• Lifestyle Spending Account
• 401K Plan
• Birthday Time Off
• Access to Employee Assistance Programs (EAPs)
• $19.50 - $22.50 hourly rate

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