Job Description

Job Description and Duties

Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

About the Position
Under direction of the Infrastructure Operations Manager, the IT Specialist I will provide support for the highly complex user and device connectivity and data services tasks. During emergencies, and for on-site direction, the IT Specialist I is under the functional direction of the Program Manager II, Southern II Division. These tasks will include but are not limited to the design, implementation, and maintenance of a switching and routing environment supporting Cal OES. This will include the monitoring of network traffic and events. Other minor tasks include Active Directory (AD) administration and configuration. Cal OES utilizes a multi-cloud, hybrid, hyperconverged environment, so the incumbent will be responsible for the networking components of the hyperconverged and cloud environments. The IT Specialist I will also maintain/support the ServiceNow Configuration Database (CMDB) to ensure accuracy for Configuration Items (CI).

This position works independently at times with little or no direct supervision and as a member of diverse project teams. Excellent communication and documentation skills are a must. This position provides data services critical to the security and success of the Cal OES operational mission.

This position will deal with the California Law Enforcement Telecommunication System (CLETS), Law Enforcement Sensitive (LES), and DHS/ FEMA Secure information and services, as such; a background check via Live Scan. This position will require driving to other locations to perform system maintenance and deployments.

About the Southern California Campus

The new Southern California campus will serve as a central hub for coordinating emergency response and recovery efforts across the region. The campus will support responses to earthquakes, wildfires, floods, droughts, and other emergencies, while also strengthening preparedness and coordination during non-emergency periods.

Located on a 15-acre site in Costa Mesa, the campus will bring together state and local partners to improve communication, coordination, and collaboration. It will provide additional support and capacity during emergencies and complement the existing State Operations Center in Mather.

The campus will play an important role in supporting communities throughout Southern California, including Los Angeles, Orange, San Diego, and the Inland Empire. Its work will help local governments prepare for disasters, coordinate response operations, and support recovery efforts with the shared goal of protecting Californians and helping communities recover from emergencies.

You will find additional information about the job in the .

Working Conditions

Headquarters location: This position will be based in our Southern Regional Emergency Operations Center (SREOC), located in Costa Mesa, California with a projected completion in late 2027.

Prior to the opening of the new SREOC, the temporary reporting location will be in our Southern Field Office located in Santa Ana, California.

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program : Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application ( do not note “see attached resume” in this section ). Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Current Information Technology certification
• Emergency Management experience/knowledge
• Microsoft Active Directory (AD) experience/knowledge
• ServiceNow platform experience/knowledge

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Free Parking
• Electric Carport

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

Job Tags

Permanent employment, Full time, Temporary work, Part time, Work experience placement, Work at office, Local area, Remote work, Flexible hours

Similar Jobs