Job Description

How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees’ experience. 

POSITION OVERVIEW:

The CRA Community Development MLO’s focus is business development/mortgage loan activities in low‐ and moderate‐income communities and borrowers in support of the community development initiatives of the Bank. This position works closely with the Bank’s Community Development Officer and Liaison to achieve these goals and objectives. This position requires availability and flexibility to attend evening and weekend events and workshops.

This is a commissioned based position with prescribed annual loan origination goals.

KEY RESPONSIBILITIES:

• Originate loans within the scope of the goals established by Management annually. Conducts pre-qualification interviews with prospective borrowers to discuss the different loan programs and products that are available. Initiate loan applications either by the internet or telephone, in person, by fax or email. Utilize personalized websites to facilitate online inquiries, prequalification and applications.
• Submit new loan applications with supporting documentation via Encompass for processing and credit decisioning. Provide appropriate follow-up and meet with borrowers to obtain required documents and problem-solve, as needed. Promptly respond to all customer inquiries.
• Conduct business development activities, such as, developing relationships and contacts in government-sponsored, not‐for‐profit housing agencies, community development agencies, realtors, and lending businesses in low- to moderate-income communities within the Bank assessment area. 
• Month activities include workshops, seminars, outreach events, branch mortgage day/lunch and learns or other group activities that serve these entities. These activities may be jointly conducted with the entity or within a Provident Bank branch that services the low- to moderate-income housing interests.
• Maintain a Sales Activity Calendar/Report for tracking and management review. Minimum of 2 focused business development calls and/or appointments and minimum of 2 activities required monthly.
• Maintains and preserves existing referral sources by regular sales calls and personal client meetings. Maintains strong contacts with assigned branches and a regular schedule of visits to the branches to provide the customer base with mortgage financing information. Cross-selling Bank products and services.
• Participate in bank-wide events, training or sales meetings as required by management. Provide call reports or weekly business development plans as requested by the Sales Manager. Maintain a working knowledge of the residential mortgage products, investor guidelines, basic compliance requirements, and industry standards and best practices. Maintain a comprehensive understanding of the Bank Affordable Housing products, including portfolio, FHA, USDA, and Housing Finance Agency.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

MINIMUM QUALIFICATIONS:

• High school diploma, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, etc.
• 5 years’ experience as a residential mortgage loan originator with established business contacts
• Excellent written and verbal communication skills.
• Possess motivation to meet and drive sales targets.
• Ability to develop meaningful relationships with internal customers and external customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Intermediate knowledge of business technology, including but not limited to, mortgage loan operating systems and Microsoft Office.
• Bilingual preferred

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in business administration or related field preferred.
• 10 years’ experience as a residential mortgage loan originator with established business contacts
• Bilingual
• Prior CRA experience, community involvement

LICENSES AND/OR CERTIFICATES :

• Active NMLS license (unique ID) required.

TRAVEL REQUIREMENTS :

• Require travel between Customer sites, Provident Offices, or Branches

WORKING CONDITIONS:

Work is mainly performed under general office conditions in a retail-banking establishment. Willing and able to work required overtime. Willing and able to travel to other locations/branches. Must be flexible and demonstrate the ability to adapt to new job locations and reassignments as directed.

• Prolonged sitting/standing
• Occasional bending or stooping (To retrieve coins from individual vault)

Work is performed in a normal office environment. Noise levels are usually moderate. May also involve travel to customers and property locations.

This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Pay Details : Salary plus commission

This position is salary plus commission based. The base salary actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. Team members earn commissions based on sales performance and/or achieving their goals.

Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank’s Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.

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