Job Description

Hotel Sales Manager

Introduction

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.

 

Job Summary

We are seeking an experienced and motivated Hotel Sales Manager to lead our sales efforts and drive revenue growth for our property. The Sales Manager will be responsible for developing and executing strategic sales plans, building strong client relationships, and maximizing occupancy and revenue through group bookings, corporate accounts, and local partnerships. This role requires a dynamic individual with excellent communication skills, a deep understanding of the hospitality industry, and a passion for delivering exceptional service

 

Core Job Responsibilities & Duties

• Develops and executes strategic sales plans to achieve room revenue and event sales targets.
• Develops and executes package plans, special sales activities, promotions, public relations activities and materials, advertising, etc.
• Solicit and secure new group and corporate accounts through direct sales calls, site visits, networking, and industry events.
• Maintain strong relationships with current clients to foster repeat business and referrals.
• Collaborate with the front office, catering, and operations teams to ensure seamless execution of booked business.
• Monitors group booking pace, alerting clients of deadlines (deposits, cut-off date); promptly notifies affected departments of significant inventory changes.
• Track sales activity using CRM tools and prepare daily, weekly, and monthly sales performance reports.
• Communicate regularly with the general manager and executive team to provide updates on sales performance, strategies, and initiatives
• Monitor local market trends, competitors, and opportunities to refine sales strategy.
• Represent the hotel at trade shows, conferences, and community events.
• Recommends and takes appropriate action to maximize sales during high and low seasons
• Creates effective business cases to demonstrate the need for additional amenities and services to facilitate additional revenue.
• Work closely with revenue management and marketing functions, to develop strategies to maximize RevPAR and grow market share.
• Perform any other duties as assigned by Executive team & Ownership

Qualification Standards & Company Requirements

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management or MBA is preferred
• At least 5-years of experience in the hospitality industry
• At least 3-years of experience in hotel sales with a proven track of success in a similar sales leadership role in hospitality industry and knowledge of hotel sales
• Strong knowledge of hotel operations, revenue management, and market dynamics
• Excellent leadership and team management skills, with the ability to inspire and motivate a sales team
• Strong communication and negotiation skills, with the ability to build and maintain relationships with key clients
• Analytical mindset and the ability to interpret data and make strategic decisions
• Ability to manage and lead a team
• Present strong understanding of P&L statements and the ability to reach with impactful strategies
• Strong organizational and time management skills
• Ability to work independently and as a team in a fast-paced environment
• Proficient in Microsoft Office and hotel management software(s), and customer relationship management (CRM) software
• Must have a flexible work schedule

*Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors*

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