Front Desk/ Night Audit Job at Candlewood Suites - Louisville Fair/Expo, Louisville, KY

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  • Candlewood Suites - Louisville Fair/Expo
  • Louisville, KY

Job Description

```html Candlewood Suites - Louisville Fair/Expo is seeking a dedicated and detail-oriented Front Desk/ Night Audit professional to join our team in Louisville, KY. In this role, you will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process, and performing nightly audit tasks to maintain accurate financial records. Responsibilities

  • Welcome and assist guests with check-in and check-out procedures.
  • Handle guest inquiries, requests, and resolve issues promptly and professionally.
  • Perform nightly audit operations including validating charges, balancing financial reports, and preparing audit documentation.
  • Maintain accurate records of daily transactions and ensure compliance with hotel policies.
  • Coordinate with other departments to ensure guest satisfaction and smooth hotel operations.
  • Monitor security and safety protocols during the night shift.
Requirements
  • Previous experience in front desk or night audit roles preferred.
  • Strong attention to detail and excellent organizational skills.
  • Proficient with hotel management software and basic accounting principles.
  • Excellent communication and customer service skills.
  • Ability to work overnight shifts and handle multiple tasks simultaneously.
Benefits
  • Competitive pay
  • Opportunities for career growth and development
  • Employee discounts at Candlewood Suites and IHG hotels
  • Supportive and friendly work environment
About the Company Candlewood Suites - Louisville Fair/Expo is part of the IHG family, dedicated to providing comfortable and extended-stay accommodations to travelers. Our hotel offers a welcoming atmosphere, excellent amenities, and a commitment to exceptional guest service in Louisville, KY. ```

Job Tags

Full time

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