Job Description

Job Responsibilities:

• Provide outcome-based solutions for our physician referral sources and existing patient population
• Submit new orders and monitor their completion, from initiation to set up, working closely with the clinical, sales, and service departments
• Prepare and analyze the billing and set up paperwork for patient services
• Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
• Recommend potential products or services to management by collecting patient information and analyzing customer needs
• Actively participate in the training of new customer service and sales personnel

Skills:

• Proven work experience required
• Ability to learn and apply market and product information, as well as patient billing and insurance requirements
• Computer and technological literacy

Education/Experience:

• High school diploma or GED preferred

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