JOB SUMMARY:
The Community Health Worker (CHW) is part of the Hospital’s Community Care Team (CCT).
CCT is a program focused on improving the health of complex, chronically ill Howard County
residents. This program helps individuals connect with resources that allow them to better
manage their illness, improve their health and avoid preventable hospital encounters. CCT
helps clients to meet their goals by providing health education, teaching chronic-disease
management skills, and by connecting them to a medical home and other community resources.
The CHW is an integral part of the multi-disciplinary team that includes Community Health
Nurses and a Licensed Clinical Social Worker. CHW is responsible for initiating the
development of a care plan with the client and his or her health care providers as well as
monitoring its implementation and progress made toward goals. This position maintains an
assigned client caseload and conducts regular home visits and assessments.
MAJOR JOB RESPONSIBILITIES:
Working closely with the Community Health Nurse, principal duties include the following:
1. Establishes trusting relationships with clients and their families while providing general
support and encouragement
2. Provides ongoing follow-up, basic motivational interviewing and goal setting with
clients/families
3. Conducts follow-up with clients via phone calls, weekly home visits and visits to other
community settings
4. Assists clients to increase health knowledge and self-sufficiency through a range of activities
such as outreach, community education, informal counseling, social support and advocacy
ADDITIONAL RESPONSIBILITIES:
1. Performs duties in a manner that is consistent with the hospital’s core values and the
language of caring habits.
2. Attends mandatory departmental meetings, hospital in-services, and continuing education
programs to keep informed of new developments affecting hospital initiatives and his/her
SKILLS & ABILITIES REQUIRED:
1. Ability to respond to common inquiries or complaints.
2. Ability to effectively present information to patients, families, hospital staff, health care
providers and community organizations.
3. Proficiency in Microsoft Word.
EDUCATION & EXPERIENCE:
1. Bachelor’s Degree preferred with an interest in behavioral, community or public health. AA is required.
2. Experience working in a community setting or home setting preferred.
3. Experience working as part of a multi-disciplinary team as well as with people of diverse
backgrounds preferred.
LICENSES & CERTIFICATIONS:
1. Must obtain CPR certification within sixty (60) days of hire and maintain thereafter.
2. Must have valid driver’s license, clean driving record, and reliable transportation. This
position may spend the majority of the time working away from the office
Salary Range: Minimum 20.52/hour - Maximum 33.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
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