SUMMARY
This position will provide prompt, friendly, reliable service, and assistance to customers at the check stand, creating a unique and satisfying shopping experience that will exceed their expectations.
COMPETENCIES
o Friendly
o Good customer service skills
o Good communication/listening skills
o Attention to detail
o Ability to lift (up to 50 lbs.)
o Ability to operate cash register
o Ability to stand for extended periods of time
o Good mathematical skills
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Performs duties in a safe and efficient manner, consistent with store’s safety policies and procedures.
o Recognizes and follows all cashier policies and procedures.
o Reports promptly to workstation at beginning of shift and following lunch and break.
o Operates cash register to itemize and total customer’s purchases.
o Reviews price sheets to note price changes and sale items.
o Acknowledges, greets, and projects a positive attitude, and thanks each customer.
o Handles groceries with extreme care, quickly separates and groups like items.
o Has competency in all aspects of bagging.
o Collects cash, check, or charge payment from customer and tenders accurate change in accordance with store policy and procedures.
o Handles damaged or spoiled products and return-to-stock (“go-backs”) according to front-end and store procedures.
o Performs price checks as needed.
o Effectively handles customer complaints and contacts a manager when necessary.
o Assists with cleanup of spills, breakages, and other maintenance duties at the checkstand area.
o Participates in training activities to increase personal skill levels and improve overall department processes and customer service.
o Maintains an organized and clean work area, cleans belt and register regularly.
o Performs other duties as assigned by the department head or other management personnel.
o Meets the physical requirements to perform the job functions listed above.
o Provides light supervision and training of other associates when assigned.
o Performs ID checks when ringing alcoholic beverages and cigarettes.
IGA & ACE Hardware of Liberty, KY is an independently owned and operated IGA Supermarket with a store within a store concept ACE Hardware branded hardware department
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