Job Description

Assistant Store Manager – The UPS Store (Retail Customer Service & Operations) Location: Multiple openings across Nassau County, Long Island, NYPay Range: $40,000–$45,000/year (based on experience)Job Type: Full-timeSchedule: Morning, Afternoon, and Weekend shifts available Join Our Team Are you ready to take the next step in your retail career and lead a high-performing team? At The UPS Store, we’re looking for a motivated and dependable Assistant Store Manager who’s passionate about customer service, teamwork, and operational excellence. As an Assistant Store Manager, you’ll play a key role in daily operations, guiding associates, supporting sales growth, and ensuring each customer leaves with a positive experience. We are a locally owned franchise group operating 10+ locations across Long Island, NY (Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, and Huntington Station). We combine the strength of a global brand with the personal, community-focused touch of a family-run business. What You’ll Do * Lead by example while supporting daily store operations * Recruit, train, schedule, and coach associates to achieve performance goals * Provide hands-on support for shipping, packing, printing, and customer service * Ensure the store is organized, clean, and operating efficiently * Assist the Store Manager in monitoring expenses, sales, and profitability * Maintain accurate employee timesheets * Oversee inventory management and supply ordering * Execute local marketing and community outreach initiatives * Open and close the store as needed, maintaining security and service standards Why You’ll Love Working Here * Competitive salary with advancement opportunities across 10+ locations * No late nights — stores close at 7:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday * Paid training and ongoing leadership development * Medical, dental, and vision insurance * Paid sick time and holidays * 401(k) with company match * Employee discounts on products and services * Uniforms provided and free parking What We’re Looking For * 2–3 years of customer-facing retail supervisory or management experience * High school diploma or GED required (college coursework or degree preferred) * Strong leadership and communication skills * Financial awareness or previous P&L exposure preferred * Proficiency with Microsoft Office, Adobe Suite, and POS systems * Friendly, organized, and professional demeanor * Available to work weekends as needed * Physically able to lift up to 70 lbs and perform retail functions Compensation: $40,000–$45,000 annually (based on experience)Job Type: Full-time We are an equal opportunity employer committed to providing a welcoming, inclusive workplace for all employees.

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