Job Description

Club Location:

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

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Arcis Golf is looking to hire an Assistant General Manager/Head Golf Professional for Angel Park in Las Vegas, Nevada.

Arcis Golf is the premier operator of nearly 70 private, resort, and public golf clubs in the United States and an industry leader, providing dynamic direction and unrivaled amenities that complement diverse playing experiences. We are also known for our innovative management, with a best-in-class leadership team that is reinventing the modern club experience, making it more relevant to the lifestyles of today's consumers. Arcis Golf is committed to enhancing service levels, amenities, and programming to broaden the appeal for members and guests at all its properties.

Primary Responsibilities include but are not limited to the following:

• The Assistant General Manager works collaboratively with the General Manager and Department Head Managers in running the operations of the club. This role is responsible for building event programing, maintaining established operational standards, monitoring financial forecasting and results, and effectively leading the team to produce the best result for the club.
• The ideal candidate will have a passion for providing high-caliber experiences and have an established track record of success in a leadership role overseeing golf, retail, and food & beverage.
• Have a growth mentality that works in concert with improving our staff interactions with guests.
• Create and manage new systems, processes and services that create exceptional guest experience and club results.
• Ensure the proper controls are in place to accurately track revenues, payroll, inventory and expenses.
• Develop department managers and key employees to achieve maximum performance and achieve all initiatives and goals.

• Oversee the golf operations at the club which include two 18-hole courses, one 12-hole executive course and a 9-hole putting course.
• Recruitment, hiring, training, and supervision of all staff including the tournament coordinator, assistant professionals, outside assistants, mechanic, starters and on-course hosts
• Oversee the reservation system, starting, and monitoring of play
• Assist in the preparation of budgets, including forecasting and reviewing of all golf revenues and expenses on a daily, weekly, monthly, and annual basis.
• Maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs
• Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources
• Oversee and manage the golf operation and work cooperatively with other departments. The position will promote an exceptional "golf experience," and provide excellent services and programs to all patrons.
• Track and verify all players and guests, golf cars, club care, handicap fees, and other charges necessary, and facilitate proper controls.
• Shift management includes nights and weekends to ensure staff members are providing excellent guest service.

Qualifications:

• Four years of hospitality, customer service and management experience preferred
• Ability to develop team members
• Effective communication and listening skills to meet and exceed our member, guest and team member expectations
• Ability to thrive in a high volume, fast-paced environment with multiple competing priorities
• Ability to create & manage SOPs for all departments.

Physical / Cognitive Activities:

This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodation.

Most of the time will be reviewing financial documents; therefore, a significant portion of time is spent thinking, writing, speaking and listening.

Mathematical skills, including basic math, problem solving, reasoning, budgeting, profit/loss concepts, variances and percentages are used daily.

A significant amount of time is spent communicating and interacting with various people inside and outside the company. This person will be listening and speaking to staff, making quick decisions and using problem-solving skills.

Reading and writing abilities are often used when communicating with the golf course department managers when planning budgets and developing forecasts.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

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